Frequently asked
questions
1
How do I make a booking?
Select the service you would like, for example our ‘Private Dining’. Then you will be taken to the booking page where you can select the date and number of guests you would like, enter any additional extras, dietary requirements and allergies under booking notes. Once added to your basket head over to the checkout page where you can check all the details entered are correct. You will then be able to pay for your booking with either credit or debit card and will receive a confirmation email shortly after.
2
What if I need to cancel my booking?
Cancelations 3 days prior to the event will receive a 50% refund. Cancellations within the 3 day period leading to the event are not eligible for a refund. Refunds will be directed back to the original payment method and take between 3-5 business days to process.
3
Can I change the date of my booking?
Changes 3 days prior to the event can be made. Simply get in touch with us and we will arrange a new date.
4
Can I add a wine pairing with my dinner, will a sommelier join us?
To add wine pairing to your experience simply add it to your basket. Our in house sommelier creates all of our menu pairings and will join us in the evening to talk your guests through each wine and course.
5
What is included in the price per guest?
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The number of courses option you have selected, for the number of guests you have selected, on the date selected.
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Personal waiting staff, private chef & sommelier (If wine pairing added to experience)
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Plates, cutlery, wine glasses, water glasses, table mats, coasters, linen napkins, still & sparkling water for the table.
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Full kitchen clean up at the end of the meal.
6
How many guests can you cater for?
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Private Dining : we can cater for up to 25 guests
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Event: we can cater for up to 200 guests
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Corporate lunch: we can cater for up to 50 guests
7
Can you provide extras such as cakes, ice sculptures, champagne fountains, popcorn machines?
Yes! we work with specialised suppliers around London to add an additional element of joy to your occasion. Simply add your request under booking notes.
7
Do you have public liability insurance?
Yes, we are covered upto £5 million. Our insurance certificate can be provided upon request.

Get in Touch
For all enquiries please send an email to info@kzyma.com
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